Level 2 FAQ's

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Do I have to book a lane to swim or for aqua jogging?

No, but there are restrictions on numbers for each lane and will be functioning on a first in first served basis. 


How long can I stay?

We are encouraging people to stay for no more than 2 hours.

Are the changing rooms open?

Yes, but we encourage you to arrive and leave in your togs.

Can I shower at the pool?

Our showers are closed in the main changing rooms, but there will be the ability to rinse off.

Will the Hot Spots be open?

The Steam room and Sauna are not operational at Level 2, but our Spa is now open (max. 6)

Will any of the features be running?

Not during Level 2, this includes slides, waves and river ride.

Will the Swim School be running?

Not during Level 2, for more information about credits or reserving spots for when lessons recommence , please email our aquatic coordinator caroline.tansell@uhcc.govt.nz

Will Hydro sessions be running?

 Yes! We are running a limited timetable of Tuesdays and Thursdays 7.40-8.40pm. If you would like to attend one of these sessions please call reception to book your spot as we have limited numbers. 04 527 2113

Will Women's Only Swim Night be happening?

Yes, but there are restrictions on numbers and be running on a first in first served basis. 

Can I book out a lane or birthday party at this time?

Please contact reception via email or phone to talk to us about this.

Is the Café open?

The café is remaining shut at this time.